Contact
Customer Support
WE'RE HERE TO HELP
At FUTURIX, customer satisfaction comes first. Our support team is committed to providing fast responses, reliable assistance, and transparent solutions for every query related to orders, warranties, replacements, and product support.
01. CONTACT INFORMATION
| Support Channel | Details |
|---|---|
| Email Support | info@futurixlabs.com |
| Customer Care | 09513237499 |
| Company Name | Futurix Labs Private Limited |
| Office Address | T2-13 DLF City, Phase 3, Gurgaon – 122002, India |
Our support team aims to respond to all customer queries as quickly as possible during business hours.
02. HOW WE CAN HELP
- Order tracking and delivery updates
- Warranty and replacement assistance
- Product troubleshooting support
- Refund and return guidance
- Bulk and corporate order inquiries
- General product information
03. RESPONSE TIMELINES
| Request Type | Estimated Response Time |
|---|---|
| Email Support | Within 24 Business Hours |
| Replacement Requests | 1–3 Business Days |
| Warranty Verification | 2–5 Business Days |
| Refund Related Queries | 3–7 Business Days |
OUR COMMITMENT
We believe great products deserve great support. Every FUTURIX customer receives dedicated assistance backed by transparency, reliability, and a commitment to delivering the best possible experience. Your trust drives everything we do.